June 01, 2006

An open letter to Apple

Derek Phillips is a seriously disappointed customer and wrote an open letter to Apple:

Please find enclosed TWO dead iPods: my wife’s 20 gig and my own 40 gig models. Also note that these iPods were purchased on the same day in December 2004. It is now May 2006 and both have suffered fatal hard disk errors, which I’ve learned from a simple Google search, is quite common.

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